CURRICULUM VITAE
9th April 2001
David Henderson
5M Hyde Park Mansions
Transept St
Edgware Road
London
Phone: 07796118724 / +61
411215666
Email: [email protected]
Nationality: Australian (British
Patriality)
Date of Birth: 18th March 1972
Courses:
Netware 3.12 full time – 1996
Netware 3.12 to 4.11 update, ComTech – 1997
MS Exchange v5.5, Comtech –1998
Crystal Reports v7.0 – Crystal 2000
Updating Support Skills from NT4 to Windows 2000, Comtech – 2000
CNE 3.12 / 4.11
MCP – Exchange Server 5
MCP – Windows 2000 Professional
|
Reference
Points (contact details available upon
request) Greg PetherickSnr Project Manager Advantra (Colonial State Bank) Liverpool Rd, Ashfield Sydney John AitkenNetwork Manager Salamon Smith Barney (formerly Natwest Markets) 15/225 George St, Sydney |
Hobbies Cooking Water-skiing/Wakeboarding/Snowboarding Roller Blading/Hockey Technology Internet Stuff |
Technical Skills Summary:
|
Networking
/ Comms / Operating Systems |
Time
used Rating
1-10 |
Applications |
Time
used Rating
1-10 |
|
MS Windows 2000 Professional |
1 year 9 |
MS Word 9x/2000 |
5 years 10 |
|
MS Windows 2000 Server |
1 year 9 |
MS Excel 9x/2000 |
4 years 8 |
|
MS Active Directory |
1 year 8 |
MS Project 98 |
2 years 8 |
|
MS Windows NT Srv / Wks up to 4.0 |
3.5 years 8 |
Installshield – Windows Installer |
2 months 6 |
|
MS Windows up to 95/98 |
5 years 10 |
SMS Installer |
1 year 8 |
|
MS DOS up to 6.22 |
5 years 10 |
Seagate Info v7.0 |
1 year 7 |
|
Novell Netware 3.12 |
4 years 7 |
Crystal Reports v 7.0 |
1 year 7 |
|
Novell IntraNetware 4.11 |
2 years 7 |
Quickmail 3.5 |
6 months 8 |
|
Macintosh up to OS8 |
1 year 4 |
IrmaLan SNA Gateway |
6 months 9 |
|
HP Openview |
1 year 5 |
Intel LAN Manager |
6 months 9 |
Optivity / LAN Architect
|
1 year 4 |
|
|
|
|
|
Internet |
|
|
MS
Backoffice Products |
|
Netscape Suitespot (Internet Server) |
1.5 years 9 |
|
MS Exchange up to 5.5 |
4 years 9 |
MS IIS up to 5 |
2 years 8 |
|
MS SMS 1.2 / 2.0 (sp1) |
4 years 8 |
MS Proxy Server up to 2.0 |
2 years 8 |
|
MS SQL Server 6.5 / 7.0 |
2 years 7 |
Server Platforms
|
|
|
MS SQL Server 2000 |
1 month 6 |
Compaq
Proliant/Prolinea series
|
|
|
MS ISA Server |
1 month 5 |
HP
Netserver series
|
|
MS
Cluster Services
|
1 month 7 |
Apricot
Shogun series
|
|
|
|
|
|
|
Protocols |
|
Routers / Switches |
|
|
TCP/IP |
5 years 9 |
Cisco
Routers 1600 / 2500 series
|
|
|
IPX / SPX |
4 years 9 |
Cisco
Switches / Catalyst 5500
|
|
|
NetBeui / NetBios / PPP |
5 years 10 |
HP
Switches
|
|
|
|
|
-
basic config only
|
|
|
|
|
|
|
|
|
|
|
|
Summary
I have been in the IT industry since 1994, and have worked on a variety of systems, including Novell, NT and Windows 2000. I have been using NT on a design and infrastructure level solidly since about 1996, and over the past year have moved on to Windows 2000. In my last two jobs I worked specifically on Windows 2000 in migration and 3rd level support roles. I have good understanding of Active Directory design and implementation as well as other new features in the Windows 2000 suite, such as DFS, PKI security, IPSec, NAT, dynamic DNS etc…
I have successfully migrated a medium sized multi site NT domain to pure Windows 2000, both servers and workstations, and also have thorough knowledge and experience with the MS Backoffice products Exchange and Systems Management Server (version 1.2 & 2.0). In my SMS roles, there has been the requirement to use SMS Installer to package applications for distribution, and more recently used Installshield’s Windows Installer Professional to package MSI applications for distribution.
I enjoy working with a team where clear objectives must be met with diligence and professionalism. Having worked for a number of financial institutions in the past, I feel comfortable operating in the fairly demanding environment of the banking industry.
Employment History
Cable
and Wireless 26.02.01 – 30.03.01
Windmill
Hill Business Park
Swindon
3Rd
Line support for the Windows 2000 web server farm. Cable and Wireless host the
sites for all Government Departments and have been in the implementation stage
for the last 6 months for the Government Gateway project. They are using server
clustering technology for redundancy in a hard security and highly available
network environment. Using NetIQ, HP Openveiw and MS Security Console for
regular system monitoring duties. They are using SQL 2000 for all their
databases and MS ISA server for proxy / firewalling.
D&R Henderson 01.11.99 – 29.12.00
106-108
Ham St
Windsor
Employ 400 people nationally and have offices in every state. During my time at Henderon’s, I upgraded their IT systems to the current industry level, including registering the company internet domain name and setting up the Internet e-mail relay server, building and configuring the Exchange servers, setting up RAID 5 on all NT servers, implementing a self updating anti-virus program using Network Associates ME, implementing the new backup strategy using Backup Exec, getting the remote branches online (Telstra Dial Connect / Cisco 2200) and rolling out SMS 2.0. There was also the requirement to repackage the BaanERP client using SMS Installer and later on Installshield’s Windows Installer for the MSI version.
The network topology consists of 3 sites (Windsor, Benalla and Coolaroo) connected by 64K Frame Relay with a local NT domain controller at each site. Other projects include setting up MS proxy server, setting up the Intranet site using MS IIS, helping to implement the Seagate Info server for web based reporting and hiring additional resources for the IT department, mainly a programmer to build custom VB based applications and SQL developer to begin building the data warehouse.
My final project was to upgrade the network from NT 4 to Windows 2000. This consisted of designing an Active Directory tree that suited our internal group structure based on site and department that could also be integrated into the DNS namespace. We created 3 separate sites for each subnet and setup local DNS and DHCP servers. I decided to use our company’s registered Internet domain name for our internal name space and setup the DNS zones accordingly. Documenting and testing of rollout procedures in the test lab was also done to ensure the production network integrity. After completion we had all Windows 2000 Professional clients logging into Active Directory and had switched to Native Mode. Replication schedules between sites was configured and user accounts were sorted into appropriate OU’s, all roaming user profiles were configured through the Domain Group Policy in Active Directory and user KIX login scripts were carried over from the NT environment. We also configured a VPN solution for our branch PC’s connectivity. Requirements for a DFS solution was also being carried out as was testing Win2K professional rollout using RIS and RIPrep for deployment to the remaining NT 4 desktops.
Advantra (Colonial State Bank) 08.03.99 – 31.10.99
3/225
Liverpool Rd
Ashfield
Contact:
Greg Petherick
(Snr
Project Manager)
The Colonial State Bank network consists of 360 Branch Sites across Australia, a head office in Melbourne and Brisbane and head offices in Ashfield, Parramatta and Martin Place, comprising a total of around 7000 users. I was brought on board to analyze their troubled SMS 1.2 installation and write a recommendation report. The decision was made to start fresh with SMS 2.0. After this, it was my responsibility to document step-by-step rollout procedures and begin implementation, including setting up of a test SMS 2.0 environment. This included hiring an additional SMS resource for the project. After 5 months we had removed SMS 1.2 from the entire network and had rolled out version 2.0 to 360 branch sites and 4 head offices, with the client installed to about 2000 NT users. Upgrading the new version 2.0 hierarchy to SMS 2.0 sp1 delayed the rollout by about 2 months. With this complete, the rollout of the Windows 95 client to the branch network could begin. (There are many issues with the “vanilla” build of SMS 2.0 and Windows 95).
Travel
Industries Automated Systems (TIAS) 07.10.98 –
12.02.99
17/500
Oxford St
Bondi
Junction
TIAS own Galileo and Sabre, the airline
travel agent booking infrastructure for Australia. They are responsible for
many IT projects for different airlines. During my time at TIAS, I was
configuring and maintaining the Netscape Enterprise servers, which hosted the
online booking engines for Ansett, Qantas and Air New Zealand. These systems
were not yet live when I began and my role entailed stress tests, upgrades of
Netscape servers from 3.0 to 3.5 and being responsible for several NT servers
running production and test subsystems for the online transaction system (CDP).
By the end of this contract we had cut over the online booking engines to
Ansett and Qantas. During my time at TIAS I was also responsible for day-to-day
network maintenance and support. I was also responsible for the implementation
of the remote access of NT servers and troubleshooting their Novell servers.
MMI Insurance / CSC 07.07.98 – 25.09.98
Cnr
Market & Kent St,
Sydney
Contact:
Andrew Prior
(Project
Manager) Network Projects
Working for CSC at MMI building, this was a short term contract setting up their test environment to replicate the future software distribution mechanisms.
Built SMS v1.2 server on NT 4.0, built and
tested software packages using SMS Installer for distribution to their
interstate sites, mainly Perth, Melbourne and Newcastle. Went on Automated Work
Distributor technical course. Adhoc work for CSC using SMS to automate various
software rollouts. ie Sybase ODBC installs etc …
Salamon Smith Barney (formerly Natwest Markets) 21.04.97 – 24.04.98
14/225
George St, (extended)
Contact:
John Aitken
(Network
Manager) Network Projects
Environment – 500 Users on three levels. 12 Netware 3.12 servers, 4 InraNetware 4.11 servers, 7 NT 4.0 servers. Part of the ASIA_PACIFIC domain, containing approximately 35 Servers between Hong Kong, Singapore, Tokyo and Sydney. Remote Access (AS5200) with 30 analog / isdn lines.
·
Responsible
for MS Systems Management Server 1.2 rollout.
Testing, documentation, co-ordination, implementation and review
This project involved feasibility studies, review of alternative products, presentation and execution of project plan.
External contractors were employed and directed as required.
·
Responsible
for IntraNetware 4.11 rollout
Testing, documentation, co-ordination, implementation and review
Building and migration of Netware 3.12 servers to Intranetware 4.11 / planning and creation of NDS tree
Review of Sydney resources in Asia_Pacific domain and preparation for cut over
·
Team
Integrator for rollout to Exchange 5.0
Built Exchange 5.0 test server and main production server
Responsible for cut over of test server to production server
Installation of InterScan anti-virus software for Exchange server
·
Other
Roles
Administration of AS5200 via TACACS
Responsible for anti-virus rollouts and updates via SMS to all workstations
Creation & configuration of VLan’s for various business units (using LanArchitect / Ciscoworks / Optivity etc..)
Building and configuring of NT 4.0 / Novell 3.12 / 4.11 servers
Server upgrades and re-builds (mostly drive arrays and memory)
Administration of Asia_Pacific NT Domain & NWM NDS tree
3rd level network support
3rd level user support
Robert Flemings 11.12.96 to 13.02.97
Finsbury
Dials
London
Contact:
David Pratt
(LSG
Manager) Lan / Server
Group
Approximately 2000 users over 2 sites. In a team of 5 supporting 45 Netware 3.12 servers, 12 MS NT servers running on a mixture of rackmount and tower Compaq Proliant's. Primary roles included maintenance and upgrades of Netware and NT servers, higher-level support. Installed and upgraded several servers eg. Disk and ram upgrades, re-partitioning, installation of new hardware etc. Monitoring and resolution of regular calls concerning server problems. Rostered for on-call duty every 3rd week.
Grey Communications Group 26.07.96 to 1.11.96
(Grey Advertising) (extended)
215-227
Great Portland St
London
W1N 5HD
(IT
Director) Desktop
/ Network Support
Environment - 850 users across 4 sites. 80 % Mac, 20 % PC running on 12 Netware 3.12 Servers, 5 MS NT Servers with several WAN links. 256 k pipe to Internet using MS Catapult and MS IIS.
Rollout current network from Netware 3.12 to MS NT 3.51 Server ( 850 users ). Supporting Windows 95.
Heading the migration project from Novell 3.12 to MS NT Server 3.51 and 4.0.
- most Backoffice products (MS Exchange Server, SQL Server and SMS) were being tested for rollout.
- creation of users and groups, configuring login scripts for transparent migration
- changeover from IPX/SPX to TCP/IP and NetBEUI
- configuration of DHCP and WINS server
- configuration of Windows 95 clients for network and internet access using Internet Explorer.
- configuration of Laptops using Windows 95 for remote access to Grey Network and Internet.
- configuration of Cisco 4000 for IPX routing , maintenance of Quickmail servers.
David Henderson Consulting P/L 28.03.96 to 25.06.96
·
Balanced IT and FishTech P/L were my primary clients for
the last 3 months I was in Australia
Balanced
IT
Lv
7, Wynyard House
George
St, Sydney
Contact:
John Perkins
Migration of ACA (Choice Magazine) network from 3.12 to 4.1 ( 150 user site )
Installation and building of Compaq Servers
Network Support to SRA ( 600 users )
Installed Lotus Notes Server v4.0
FishTech
P/L
11/45
Clarence St.
Sydney
2000
Contact:
Nick Fish
(Owner)
·
State Street Australia
Limited, located on 7 levels of the MLC building
in Martin Place. (700 Users)
Primarily a Novell 4.02 network, Lotus Notes and OpenMail / CC Mail, WFW on all clients running off the servers Token Ring network.
TCP/IP and IPX as only protocols. WAN links to Melbourne, Boston and Circular Quay on
Cisco 7000 series routers.
Responsible for second level support to
users.
Installation and configuration of Windows NT Workstations
· APCA, lv 24 , 25 Bligh St Sydney (30 Users)
Rollout from Novell 3.12 to Novell 4.1, WFW to Windows 95 with the Novell 32 client for Windows 95 / Microsoft Office 4.3 to Office for 95, Ethernet.
Supporting NT Server 3.51 holding Lotus Notes Server. Supporting Windows 95.
Nokia Mobile Phones 01.08.95 to 08.03.96
10/100 William St (extended)
Sydney
2000
(IT
Manager) Desktop /
Network Support
120 Users on 3 Networks
3 Novell 3.12 Servers, 1 MS Windows NT Server v3.5
Responsible for rollout of TCP/IP protocol on all PC’s and Servers
Testing and installing MS Windows NT Server v3.51 for full migration from Novell 3.12
Installation and configuration DHCP & WINS Servers / Retix Routers for 3rd ISDN link
Setup of all Laptops
Rollout on certain Laptops and PC’s from WFW to Windows 95
Second level PC and network support.
TNT 23.01.95 to 28.07.95
Lawson Sq. (extended)
Redfern
(MIS
Manager) Desktop
Support
PC Support for 40 User Network
2 Novell 3.11 Servers, IBM 3270 Mainframe on Token Ring Network
Installation and configuration of 3270
cards into PC’s
Dept. of Corrective Services 12.12.94 to 20.01.95
24
Campbell St
Sydney 2000
Contact:
Diane Thompson
(A/Training
Manager) Remote Mainframe Support /
Desktop Support
PC Support to appx 80 users
1 Novell 3.11 Server
Prime Mainframe system
Phone support for Mainframe terminal users in NSW
Digital Equipment Corporation 05.12.94 to 09.12.94
Mowbray
Rd
Contact:
David Jeffries PC Production
Installation and testing of memory SIMMs, x86 CPU’s, HDD’s, FDD’s, cache chips etc
on main production line into PC’s and Servers.
Retire Invest / LE Fort 03.10.94 to 25.11.94
10 Barrack St (extended)
Contact:
Eugiene Miu
(Network
Manager) I.T. Consultant
Assisting the rollout of WFW 3.11 on a 120 user network from the Novell 3.11 Servers
3 Novell 3.11 Servers, WFW, MS Mail
General PC Support
D&R Henderson P/L January 1991 to June 1994
102/106
Ham St
Sth
Windsor
Production Analysis
(manufacturers) Sales Representative
Production data analysis and reporting
Production problem resolutions and reporting.